CRM Specialist
Deadline: 02 June 2024
Employment term: Permanent
Category: General/professional/Other services
Job type: Full time
Location: Yerevan
Job description:
TokenWin is an innovative crypto casino company with a diverse international team. We’re growing rapidly and plan to expand our current team of 50 to about 150 in the next six months.
We are currently seeking a CRM Specialist, who will be responsible for creating effective CRM activities and campaigns, and conducting relevant reports. The CRM Specialist will play a crucial role in developing and implementing strategies to enhance customer engagement, retention, and loyalty.
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Job responsibilities
- Setup and execute send-outs in collaboration with the internal and external stakeholders based on brand and product specific roadmaps.
- Organize segmentation lists to prepare for the execution of communication content.
- Set up campaigns on desktop and mobile across brands.
- Compile and raise creative design briefs to the designers.
- Set up and report on A/B tests on a regular basis.
- Continuously evaluate and report on send-outs in collaboration with all stakeholders.
- Suggest new ways to create more effective campaigns and CRM activities.
- Ensure timely delivery and flawless quality on all tasks handled.
- Analyze and work on the continuous improvement of working processes
- Prepare continuous promotion analytics and reports as necessary.
Required qualifications
- Degree in Marketing, Mathematics, Economics, or other related fields.
- Proven CRM experience in the Gaming industry.
- Experience with email marketing platforms and marketing automation tools.
- Excellent communication skills with the ability to collaborate effectively with cross-functional teams.
- Knowledge and experience with MS Excel.
- Ability to create reports and summarize data.
- Excellent communication and collaborative team working skills.
- Detail-oriented with a focus on delivering high-quality work.
- Good verbal and written communication skills in English.
Required candidate level: Mid level
Additional information
Why Join TokenWin:
- Play a key role in a pioneering team in the crypto casino industry.
- Work in a dynamic, tech-oriented office environment in Yerevan.
- Utilize advanced smart tools to maximize productivity and efficiency.
- Competitive compensation package with opportunities for career growth and development in a growing sector.
To apply for the position of CRM Specialist, please submit your resume through our career portal. Only shortlisted applicants will be contacted for an interview.
Professional skills
CRM
MS Excel
Analytics and research
Report generation
Soft skills
Flexible
Detail-oriented
Logical thinking
Teamwork
Result-oriented
Communication Skills
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About Company
TokenWin is a software development company that is aimed at providing solutions to Asian and international businesses. TokenWin develops platforms which are powered by the latest blockchain technology and we are committed to using the latest technologies and security measures to ensure the high quality service.
We have offices in Armenia, UAE, Singapore and the Philippines. The Company is actively growing in all global locations and increasing its diverse international teams. At Tokenwin, we believe that our success is built on the strength of our teams.
The Company is dedicated to attracting and retaining the best talent in the industry and we strive to create a dynamic and fast-paced work environment that encourages collaboration, innovation and continuous improvement. We are always on the lookout for talented and passionate individuals to join our team in the mission to revolutionize the current trends. We offer competitive salaries and benefits, ample opportunities for career growth and advancement and a dynamic and fast-paced work environment.
TokenWin is a proud sponsor of Token2049 events. Our subsidiary, TW Game, has established partnerships with over five renowned digital currency exchanges.
For more information you can visit us at https://about.tokenwin.com/ .
Benefits
Contact details
Address: Hrachya Kochar 44/53, Yerevan, Armenia