General Manager /HoReCa/
Deadline: 19 May 2024
Employment term: Permanent
Category: Business/Management
Job type: Full time
Location: Yerevan
Job description:
Galaxy Group of Companies is looking for a General Manager for one of our Restaurants to organize daily operations and motivate staff to provide excellent customer service.
/en/general-manager-horeca
Job responsibilities
- Oversee and optimize operational processes to enhance efficiency, reduce costs, and improve productivity;
- Implement best practices and continuous improvement initiatives to streamline workflows and eliminate waste;
- Develop and monitor key performance indicators (KPIs) related to all units and take corrective actions as needed;
- Provide strategic direction and support to branch operations to ensure consistency and alignment with company objectives;
- Collaborate with branch network management to implement sales and marketing strategies at the local level;
- Implement effective communication channels within the organization to ensure that issues are promptly reported and escalated as necessary;
- Regularly review issue resolution processes and strategies to identify areas for improvement. Solicit feedback from employees and stakeholders to gather insights and make necessary adjustments;
- Identify opportunities for expansion or consolidation within the branch network to optimize market coverage;
- Manage financial performance and resources to achieve company goals and objectives;
- Develop and monitor budgets, financial forecasts, and financial reporting systems;
- Implement financial controls and risk management strategies to safeguard company assets;
- Develop and execute marketing strategies with marketing team to promote brand awareness, drive sales, and enhance customer loyalty;
- Conduct periodical market research and analysis to identify consumer trends, preferences, and competitive threats;
- Utilize digital marketing channels and traditional advertising methods to reach target audiences effectively;
- Oversee production processes to ensure efficiency, quality, and cost-effectiveness;
- Implement strategies to optimize production capacity and meet demand fluctuations;
- Ensure the strong maintenance of product quality standards;
- Identify opportunities for process improvements and technology upgrades to enhance productivity;
- Manage the end-to-end supply chain, from procurement and inventory management to distribution and logistics;
- Cultivate relationships with suppliers and vendors to ensure timely delivery of quality materials and services;
- Optimize supply chain processes to minimize costs, reduce lead times, and improve overall efficiency;
- Implement sustainability initiatives and risk mitigation strategies to address supply chain disruptions;
- Work closely with the Quality Assurance unit to establish robust quality control processes, monitor performance metrics, and address any issues or deviations promptly.
Required qualifications
- Bachelor’s degree in finance, management, or business administration;
- Minimum of 3 years of executive leadership experience (in the food and beverage industry will be a huge plus), with a proven track record of success in driving business growth and profitability;
- Previous Armenian market experience is a must;
- Strong financial acumen and analytical skills, with the ability to interpret financial data, make strategic decisions, and manage risk effectively;
- Excellent communication, negotiation, and interpersonal skills, with the ability to build consensus, influence stakeholders, and inspire teams;
- Demonstrated ability to lead change, drive innovation, and execute complex business initiatives in a dynamic and fast-paced environment;
- Ability to cope with stress, heavy workload, and challenging work hours;
- Dynamic, resourceful, and problem solver;
- Strong knowledge of Microsoft Office applications is required;
- Up to date with the local trends.
Required candidate level: Not defined
Additional information
All eligible candidates are welcomed to submit their CVs to hr@galaxygroup.am , mentioning the position title “General Manager” in the subject line.
We thank you for your time. Our team will review all applications, however, only shortlisted candidates will be invited to an interview.
Professional skills
Business management
Finance
Strategic management
Soft skills
Leadership skills
Negotiation skills
Problem solving
Analytical skills
Strategic thinking
Innovative
Strong interpersonal skills
Communication Skills
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About Company
We seek, evaluate, invest and deliver an innovative, life-changing solution that reinvents market standards, raise consumer expectations, and create a long-lasting positive impact on our customers’ lives.
What first began as a food distribution company, soon enlarged its portfolio to spheres such as consumer goods, retail, real estate, hospitality, telecommunications, and IT industries. As of today, Galaxy Group of companies has 3,000+ employees and is represented in 3 countries with over 10 diverse fields of operations.
The people that we work for and work with are our main source of inspiration. We hope to ensure a higher quality of life for people by increasing efficiency, delivering simpler spoliations, and constantly pushing the boundaries of innovation.
As one of the largest employers in Armenia, we truly believe in the power of knowledge and experiences. We invest in our professionals, and potential employees. As we grow, we have more and more opportunities we can offer to our professional community. Join us on our mission!
Companies that are part of Galaxy Group of Companies
Although we are a large group, we are connected by one goal - to disrupt industries, any and all. We invest in all professionals to ensure not only career growth but personal growth as well. We work together, alongside each other, but also give ownership over each task or project. This is how we are able to develop and grow.
In specific, Galaxy Group of Companies and its corresponding industries and companies.
- IT & Tech - Ucom, Innovation & Technology Park.
- Entertainment & Hospitality - Courtyard by Marriott; SantaFe; Pahest33; Paul, Capitan kid's Treasure Island; Kinopark .
- Real Estate & Construction - Yerevan Mall, Roomshin.
- Retail: TI'ME, Chronograph, Pandora.
- Importation & Production: MegaFood.
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Contact details
Website http://galaxygroup.am/
Phone: +374 11 500003
Address: Galaxy Group of Companies, Yerevan, Armenia