Receptionist
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Deadline: 22 May 2024
Employment term: Contract
Category: Tourism/Hospitality/HoReCa
Job type: Full time
Location: Yerevan
Job description:
Golden Palace Hotel Yerevan is looking for a Front Desk Receptionist.
PRIMARY OBJECTIVE OF POSITION
To increase customer satisfaction by providing efficient, prompt, trouble-free and courteous Front Office service connected with arriving, and in-house guests, in line with the hotels and corporate guidelines and service concepts.
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Job responsibilities
- Available to register, process, and greet customers promptly
- Checks the daily arrival list
- Welcomes customers to the hotel
- Responds to customer requests for information about the hotel and its surroundings
- Arranges for special services requested by the guest
- Ensures that own cash is secure at all times
- Ensures all discrepancies in own cash are declared to the Manager
- Ensures that guest details are not disclosed
- Maintains high confidentiality in regards to guest privacy
Required qualifications
- Strong skills in English and Russian languages
- Accepts flexible work schedule including night shifts
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Customer service attitude
- Multitasking, with the ability to prioritize tasks
Required candidate level: Mid level
Additional information
Interested and matching candidates are requested to send their CVs to hr@goldenpalacehotel.am .
Soft skills
Time management
Teamwork
Communication
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Contact details
Website https://goldenpalacehotel.am/
Address: 11 Northern Ave, Yerevan 0001, Armenia, Yerevan, Armenia
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+374 43 901 900 
