Customer Support Specialist
Крайний срок: 06 Июнь 2024
Условия контракта: Постоянный
Категория: Организация продаж/обслуживания
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
We are looking for Customer Support Specialists.
Customer Support applicants are needed for different shifts (please mention which shift in application):
- (10:00 - 19:00);
- (15:00 - 23:00);
- (19:00 - 04:00).
/ru/customer-support-specialist-712
Обязанности
- Excellent and detailed understanding of the products;
- Identify common problems and escalate them to the management, along with possible suggestions for improvement, wherever possible;
- Familiarizing yourself with new products and services as they are introduced;
- Promptly responding to customer queries via email, live chat, video, phone;
- Help existing users to find answers to their problems or concerns.
Требования
• High proficiency in spoken and written English;
• Written and verbal communication skills;
• Excellent problem-solving skills;
• Strong interpersonal skills;
• A positive attitude and ability to build relationships with clients;
• Previous experience in a customer service role is preferred.
• The ability to respond appropriately under pressure.
Требуемый уровень кандидата: Джуниор
Дополнительная информация
To apply, please send your resume to hr@evistep.com . Please include " Customer Support Specialist " in the subject line.
Note: Only shortlisted candidates will be contacted for interviews.
Профессиональные навыки
английский
Личные навыки
Управление временем
Решение проблем
Разрешение конфликтов
Ориентация на клиента/услуг
Способность работать в команде
Поделитесь этой вакансией в соцсетях.
Why join us?
Innovative project
You will be part of a rapidly growing technology with a direct impact on businesses and users across the globe.
Career growth
Be ready to grow as a professional, both due to hands-on experience and training.
Work-life balance
We support our team’s well-being and offer flexible working arrangements.
Collaborative environment
You will be part of a team where your ideas are heard and valued.
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Фотогалерея
Привилегии для сотрудников
Контакты
Веб-сайт https://www.webwork-tracker.com
Телефон: +37493889358
Адрес: 15 Azatutyan Avenue, Ереван, Армения