IT Business Analyst

Deadline: 21 May 2021

Employment term: Permanent

Category: Business/Management

Job type: Full time

Location: Yerevan

Job description:

People matter here. Webb Fontaine's culture focuses on its employees’ success and happiness ensuring they feel valued across all aspects of their lives. Our team members are identified by their passion and enthusiasm towards excellence and innovation by getting results and developing their skills. Being a team player is key: we care and support each other through integrity and openness.
We are looking for an IT Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks of our software product’s features.

Job responsibilities

What you will do:

  • Write technical requirements,
  • Work with internal teams to obtain an in-depth understanding of the product,
  • Provide analytic support by coordinating data extraction from various databases and data interpretation,
  • Gather necessary data and create documentation based on stakeholders’ requirements,
  • Analyze and correct the documentation getting familiar with the network,
  • Run meetings, take meeting minutes, update documents and communicate updated information to the stakeholders,
  • Develop flowcharts diagrams,
  • Do acceptance testing and make improvements for developers,
  • Apply best practices for effective communication and problem-solving,
  • Manage key business requirements from the client and communicate it to the team.

Required qualifications

What you will bring in:

  • Knowledge of Customs Automation Systems (e.g. ASYCUDA, TWM, etc.) or Customs procedures is a big privilege,
  • Proven at least 3+ years of work experience in IT,
  • Technical and analytical skills,
  • Business analyses skills,
  • Documentation skills,
  • Detail-oriented and Team player,
  • Sense of responsibility; ability to meet deadlines,
  • Excellent knowledge of English,
  • Good knowledge of Jira, Confluence, and Customs systems.

    Benefits you will gain upon joining Webb Fontaine:

    - Medical insurance

    - Annual performance bonus

    - 13th-month salary

    - Paid days-off

    - Continuous Development Program (Certification Programs, Book Clubs, Online Learning Platforms, etc.)

Required candidate level: Not defined

Additional information

To apply for this position, please send your CV and motivation letter in English to: [email protected] , specifying the position title in the subject line of the email. Only shortlisted candidates will be contacted.

Please clearly mention that you have heard of this job opportunity on

Professional skills



Document management

Soft skills

Written communication skills

Time management



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Our Benefits

  • Medical insurance
  • 13th salary
  • Performance bonus 
  • Referral bonus 
  • “Baby born” package
  • Paid day-offs
  • Special day-offs
  • Business trips within Webb Fontaine Group 
  • Cultural diversity
  • Professional trainings and personal development opportunity 
  • English lessons 
  • Sport days
  • “Happy Hour” every Friday
  • Teambuilding and corporate events
  • No shortage of tea, coffee and fruits guaranteed.

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Webb Fontaine Armenia

Trusted by governments globally, Webb Fontaine provides industry wide solutions to accelerate trade development and modernization. The company uses unique technology including AI to enable countries to emerge as leaders in the future of trade. Knowledge transfer is at the core of Webb Fontaine; comprising of a team of experts who work across the board, empowering local communities and governments. As an industry leader with the largest R&D centers in the industry, Webb Fontaine is constantly developing international trade practices connecting countries, borders and people. For more information visit


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Team Building activities

We Believe that Team building activities establish a stronger bond between coworkers. 

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Annual bonus
Free language courses
Annual salary review
Medical insurance
Teambuilding and corporate events
Complimentary tea, coffee and refreshments
Staff referral program
Day offs
Local and online training package
Free parking
Flexible working schedule
Professional Certification/College Reimbursement

Contact details


Phone: +37410655657

Address: 6 fl., 2/5 Armenakyan str., Yerevan, Armenia

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