ServiceTitan

Industry: Information technologies

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Analyst, Sales Strategy & Analytics

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Deadline: 06 June 2024

Employment term: Permanent

Category: Data Research/Analysis

Job type: Full time

Location: Yerevan

Job description:

Ready to be a Titan?

The Analyst, Sales Strategy & Analytics is an integral role on the Revenue Operations team and a strategic business partner to our Sales organization. S/he is responsible for automating reporting and driving operational strategy across sales team segments at ServiceTitan. The individual has a well-rounded background in analytics and experience performing strategic and operational work. S/he will be able to quickly jump in and take day-to-day ownership to drive day to day analytics, operations and key strategic initiatives/their outcomes.

What you'll do:

Build and maintain dashboards, reports to track key performance indicators (KPIs) and measure the sales segment and team performance
Discover root causes of performance by collecting, cleaning, and analyzing data from various sources, including digital analytics platforms and CRM systems
Drive day to day sales operations through owning various processes that ensure data quality and accuracy across the CRM and team books of business
Partner with cross-functional teams, including ops, sales and finance to understand business objectives and support data-driven decision-making
Present findings and recommendations to stakeholders through clear and compelling presentations and reports
Automate recurring reporting for operational efficiency

What you’ll need:

2-3+ years of experience working within a Revenue or Sales Operations in a B2B SaaS organization (high growth startup preferred)
Proven track record of using analytics to drive results and deliver insights that inform strategic decision-making
Experience working with cross-functional stakeholders in Sales and Finance
Expert in analyzing large data sets using SQL , BI (Tableau) tools and Gsheets/Excel
Detail-oriented with strong storytelling skills
Experience with Salesforce CRM

Required candidate level: Mid level

Additional information

Аpply online via staff.am and follow entire application process.

Professional skills

SQL

Tableau

Soft skills

Communication

Team player

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About Company

ServiceTitan is a mobile, cloud-based software platform that helps Home Service companies streamline operations, improve customer service, and grow their business. We develop a backbone end-to-end solution for the multi-billion dollar Residential Home Service industry. Integrated CRM, intelligent dispatching, comprehensive reporting, marketing campaign tracking and management, mobile client for technicians in the field, integration with a variety of other software products, including Quickbooks and Intacct — these are just some of features ServiceTitan provides for its customers. Besides that, we bring a modern SaaS infrastructure to an industry traditionally underserved by software. We enable our customers to more easily manage their business, gain a lot of transparency on its state, and in the end, earn more.

We're a startup that is already successful — thousands of customers, rapid growth, incredibly low customer churn rate, and funding provided by top-tier investors in cloud software are just some of the indicators of this. Yet we are young enough to enable our team members with a very significant growth potential — both in terms of career and in terms of equity.

If you are intelligent, humble, and passionate about making a huge difference in the lives of hard-working people, ServiceTitan wants to be your platform for achieving the extraordinary. Join us.

Benefits:

Stock options in one of the fastest-growing start-ups in Los Angeles
An opportunity to grow in both skill and responsibility as the company scales
Make a noticeable impact on your co-workers and customers
Flexible vacation policy
Flexible working hours
Parental leave
A world-class health insurance plan
Free lunch every day
Snacks and munchies in the kitchen
Wellness/gym package
Mobile plan coverage
Learning and development budget
Parking coverage
Referral bonuses
Performance bonus
... and many more perks

$165M For ServiceTitan and the Future of Home Services

The founding of ServiceTitan is very much the story of the American dream.

When Vahe and I tell it, we often say that it started in college, where we first met. But the truth is that the story started long before that, when both of our families first immigrated to this country. When they did, they did so with no money. No jobs. No language skills. But they worked extremely hard to build a life for us, to put food on the table, and to put us through school.

So when we graduated from Stanford and USC, we both decided not to take high profile tech jobs in the Bay Area. Instead, we went back home and used our skills to help the family plumbing and air conditioning businesses. We owed it to them, after the years of dedication and hard work they put in to make sure we had an even better life than they had.

Six years later, the software platform we built for them has grown to become a critical tool for companies across the US and Canada. And today, we’re proud to announce another milestone for ServiceTitan, as well as a milestone for vertical software and SoCal: a $165 million Series D at a $1.65 billion post-money valuation led by Nina Achadjian at Index Ventures, who joins our board, along with new investors Dragoneer and T Rowe Price, and existing investors Iconiq, Battery and Bessemer. This is the largest raise ever for a vertical SaaS company and the largest SaaS round in Southern California history.

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