Client Manager, Yerevan branch network
Deadline: 29 April 2024
Employment term: Permanent
Category: Banking/credit
Job type: Full time
Location: Yerevan
Job description:
The incumbent will be responsible for presentation of Bank services to the clients.
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Job responsibilities
- Provide consultation to clients and duly present any service offered by the Bank
- Make transactions
- Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy
- Process bank, deposit and card accounts opening, provide issued plastic cards
- Track client account turnover, offer (sell) new banking services
- Act as intermediary in “client-Bank subdivisions” relations
- Prepare and provide account statements, confirmations and handouts to clients
- To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services
- Report to line manager
Required qualifications
- University degree. Specialization in accounting, finance, economy is desireable.
- At least 1 years of work experience (from which at least 6 month in customer service)
- Good knowledge of basic banking and accounting principles
- General understanding of banking and civil legislation,
- Good knowledge of Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable
- Knowledge of Armenian, Russian and English
- Excellent communication skills and polite manners
- Detail oriented and alert
- Excellent teamwork skills
- Ability to quickly navigate and make decisions in conflict situations
Required candidate level: Mid level
Additional information
BENEFIT PACKAGE
• Full time position, open-ended employment contract; start date: ASAP
• Highly competitive package of benefits
• Career growth and development opportunities
REMUNERATION: Competitive
Benefit package applicable to Ameriabank CJSC employees including but not limited to annual bonus, insurance package, banking services with special rates, wide range of trainings and individual professional development plan, etc.
Professional skills
Banking legislation of RA
MS Office
AS banking
Soft skills
Problem solving
Retail sales
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About Company
Ameriabank CJSC is a universal bank offering financial services.
We attract talents to the Ameria team and build strong and long-lasting relationships creating a beautiful environment for dreaming and pursuing dreams together.
Our services, people-focused solutions and our desire to make a difference help us build a better world and contribute to the comfort and happiness of our teammates, customers and partners.
Benefits
Contact details
Website http://www.ameriabank.am
Phone: +37410561111
Address: 2 Vazgen Sargsyan St, Yerevan, Armenia
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