Customer Care Representative
With email
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Deadline: 23 May 2024
Employment term: Contract
Category: Administrative/office-work
Job type: Full time
Location: Yerevan
Job description:
A fluent English speaking customer care representative is needed for a call center in Yerevan.
Interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Excellent communication abilities, skills are essential for candidates.
- Flexible schedule and hours.
- Free coffee and tea.
- Friendly environment.
- Free Taxi back home.
- Fixed salary + Bonuses.
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Job responsibilities
- Receiving and placing customer service telephone calls, emails and text messages.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
- Resolving customer complaints, managing database records, drafting status reports on customer service issues
Required qualifications
Fluent spoken and written English skills.
Required candidate level: Mid level
Additional information
Call 077122987
Professional skills
Customer Service skills
Customer relationship management
Soft skills
Ability to work independently
Leadership skills
Negotiation skills
Written communication skills
Positive attitude
Time management
Problem solving
Customer/service oriented
Self confidence
Honest
Polite
Strong memory
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Benefits
Contact details
Phone: +37477122987
Address: Davtashen, Yerevan, Armenia
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+374 43 901 900 
