Customer Service Specialist
With email
To apply with email, click the green button. If the email app on your computer or device doesn't open, copy the email address under the button and paste it into your mailbox. Then, attach your CV and add text to submit your application.
Deadline: 29 May 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
You’ve come here for the vacancy of Customer Service Specialist in the Customer Service Team. We’ll try to provide all the information you need down below. We hope the journey you are about to begin will be full of pleasant surprises.
About us
We are aPeople, representing adjarabet.am - one of the biggest entertainment portals in the region. If you decide to start your journey with us, we’ll be happy to share our experience of development, success and fun.
We can provide you with a sustainable environment, a skillful team and a work full of new experiences.
*The following position has flexible working hours.
/en/customer-service-specialist-312
Job responsibilities
As a Customer Service Specialist, we need you to:
- Handle customer inquiries via Digital Service Channels: inbound and outbound call center Chat, Email, Social Media
- Provide customers with the data regarding new and existing services/campaigns
- Register Customer problems and requests correctly and accurately
- Verify any kind of information related to subscribers
- Follow high-security level of customer data confidentiality
- Follow company standards in customer service
- Proper knowledge of Company products/ services/promotions/standards.
Required qualifications
We need you to have:
- Fluent in Armenian, Russian, English both spoken and writing skills
- Excellent Communication Skills
- Multitasking skills
- Stress tolerance
- Adaptive to changes
- Quick learner.
We promise:
- Health insurance
- Competitive salary
- Performance based bonus system
- Additional 10 days off
- Professional development opportunities
- Dress the way you want
- Out of the box community
- Welcoming team
- Skill sharing
- Your personal amigo to help you adapt
Required candidate level: Junior
Salary: 160000 AMD - 160000 AMD Net a month
Additional information
Ready to join? Let us know by sending your resume to this email: jobs@adjarabet.am, please indicate the position title in the subject line of your email, otherwise, your CV will not be considered.
May your journey begin!
aPeople team
Professional skills
MS Windows, MS Office
English
Soft skills
Customer/service oriented
Attention to details
Share this job via your favorite social media channel.
About Company
Adjarabet is the most successful, safe, and innovative gaming portal in Caucasus Region. Adjarabet offers its customers fast payouts, secure transactions, and excellent customer service.
Adjarabet is one of the brands of Flutter Entertainment. Flutter is the parent company for some of the world’s biggest and most popular betting and gaming brands, with operations in more than 20 regulated markets and a global presence.
Benefits
We use cookies. 
+374 43 901 900 
