SoftConstruct

Industry: Information technologies

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Customer Support Agent - Armenian, Russian and English Languages

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Deadline: 30 April 2024

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

Are you GAME to JOIN US and be our new Customer Support Agent in Armenian, Russian and English Languages?

SoftConstruct is on a search for a new player to join our team.

This is a full time position with mixed shifts working schedule.

Working hours : 3 shifts (mandatory)

1. 10:00 - 18:00

2. 18:00 - 02:00

3. 02:00 - 10:00

Job responsibilities

Deliver customer service through online and phone support
Provide solutions to customers with the help of supervisors from different departments
Provide detailed information about websites, procedures, payments and requests
Translate database information about registered bets

Required qualifications

Excellent knowledge of Armenian,Russian and English languages
Knowledge of any other foreign language is an advantage
Excellent listening and communication skills
Customer service skills
Ability to work under strict deadlines and pressure
Ability to work as a part of a team
Ability to be patient and understanding
Experience in the field is a plus
Ability to work in flexible shifts and on-site

Do you like to learn hard, work hard and play hard?

Do you imagine better things, technologies, future?

If you answered “Yes” to at least two of these questions then we might be a great fit for you.

Required candidate level: Junior

Additional information

Jump into magenta and Apply here.

Good luck! The game is on!

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

MS Office

Soft skills

Written communication skills

Time management

Problem solving

Customer/service oriented

Adaptability

Flexible

Detail-oriented

Goal-oriented

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Margarita Margaryan, Chief HR Officer

Softconstruct is a company with a strong passion for discovering groundbreaking solutions in the field of innovative technologies. The key to our success, as we see it, lies in the dedication, endeavour and curiosity of our tribal community and the fearless drive for exploring new horizons.

We have built an environment that brings together 4000+1 creative professionals united for the love of the game. We provide a healthy working ecosystem and a vast amount of opportunities for personal and professional development. We support our teams in their pursuit to keep the balance between work and fun.

We dare to take the risk of exploring new ideas and doing things that we haven’t done before. We are bold enough to go beyond our own limits, to improvise and learn along the way.
Our vision is about being fearless and transforming ideas into business stories.

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SOFTCONSTRUCT

SoftConstruct is an imagination-driven tech company with a passion for transforming ideas into business stories and developing innovative technology solutions for various industries.Our ecosystem has given birth to market-leading independent labels, such as BetConstruct, FeedConstruct, SpringBME, Ucraft, FasTToken, FastShift, and many more, all united under the tagline "Imagined by SoftConstruct". This unique blend of creativity, fearless approach and inventiveness drives us to create brands from an iGaming tech solutions provider to a Digital event hosting platform and everything in between.
From the very first day, Soft’s approach to business has always been atypical - daring, non-stop, creative and bold. And this journey of bold innovation and creativity has helped the business evolve into a visionary brand that brings together over 5,000 people around the world, spans 10+ trademarks with a number of branch offices operating worldwide. Reframing the limits and questioning existing patterns has been and remains the key to scaling our business story, bringing profound results and solutions to the people we work with and work for.
SoftConstruct was founded by the Badalyan Brothers in 2010.

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Welcome to Softonstruct