Digital Service Specialist (Evening Shift
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Deadline: 30 April 2024
Employment term: Permanent
Category: Banking/credit
Job type: Full time
Location: Yerevan
Job description:
If you are a person with:
- eagerness to find out-of-box solutions and use innovations;
- advanced interpersonal and communication skills;
- high sense of responsibility;
We are waiting for you.
Join our team and get:
- medical insurance;
- favorable terms of Evocabank products, insurance discounts;
- holiday and year-end bonuses;
- bonuses on occasion of birthdays, marriage or birth of a child;
- day-offs;
- comfortable lunch and break zone;
- stylish and free dress code;
- an environment equipped with innovative software and state-of-the-art hardware;
- special courses, great options for personal and career growth;
- participation in international conferences and business trips abroad.
/en/digital-service-specialist-evening-shift-9
Job responsibilities
- proceed customer applications submitted through online systems;
- implement transactions by fast money transfer systems;
- implement other online services provided by the Bank;
- reply to messages sent by clients via online systems;
- in case of any problems with the online systems contact the customer and quickly fix the;
- in case of suspicious transactions or rejected ones, contact the customer and provide details about the rejection ability to navigate and be successful in a fast-paced environment;
- implement other tasks assigned by the supervisor.
Required qualifications
- university degree in economics or finance;
- at least a year's professional experience in the field;
- excellent command of Armenian banking legislation;
- good knowledge of AS-Bank 4.0 software program;
- negotiation and conflict management skills;
- customer-oriented approach;
- ability to navigate and be successful in a fast-paced environment;
- excellent command of Russian and English.
Required candidate level: Not defined
Additional information
Interested applicants should send their CVs to: cv@evoca.am indicating " Digital Service Specialist (Evening Shift)" in the subject line of the e-mail.
Working schedule: Mon-Sat; 6pm –12 am
Only short-listed candidates will be invited for an interview.
Soft skills
Customer/service oriented
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About Company
Evocabank provides fast, simple, innovative services and stands out by active use of the latest information technologies.
Our focus is on developing mobile services. We will work in mobile-first format, taking into account convenience of using it via app first when designing a new service.
The world is becoming digital and we should be ready for that.
Benefits
Contact details
Website https://www.evoca.am/hy/
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+374 43 901 900 
