Front Office Agent
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Deadline: 22 May 2024
Employment term: Permanent
Category: Tourism/Hospitality/HoReCa
Job type: Full time
Location: Yerevan
Job description:
Exciting Opportunity at Courtyard by Marriott Yerevan!
Are you ready to elevate your career in the hospitality industry? We have an incredible opportunity waiting for you at Courtyard by Marriott Yerevan as a Front Office Agent!
As the heartbeat of our hotel, the Front Office team plays a pivotal role in creating memorable experiences for our guests. If you have a passion for exceptional customer service, a friendly demeanour, and a keen eye for detail, we want to hear from you!
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Job responsibilities
- Greet and assist guests with a warm and friendly demeanour
- Efficiently handle check-ins, check-outs, and reservations
- Provide information about hotel facilities, services, and local attractions
- Resolve guest concerns and inquiries promptly
- Collaborate with other departments to ensure a seamless guest experience․
Required qualifications
- Previous experience in a customer service role (hospitality experience is a plus)
- Strong communication and interpersonal skills
- Knowledge of English, Russian and Armenian is a must
- Proactive attitude and ability to handle multiple tasks
- Flexibility in working hours, including weekends and holidays.
Required candidate level: Not defined
Additional information
Аpply online via staff.am and follow entire application process.
Professional skills
Customer Service skills
Soft skills
Active listening
Responsibility
Polite
Communication
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About Company
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Benefits
Contact details
Address: 5 Teryan St, Yerevan, Armenia
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+374 43 901 900 
