Front Office Agent

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Deadline: 22 May 2024

Employment term: Permanent

Category: Tourism/Hospitality/HoReCa

Job type: Full time

Location: Yerevan

Job description:

Exciting Opportunity at Courtyard by Marriott Yerevan!

Are you ready to elevate your career in the hospitality industry? We have an incredible opportunity waiting for you at Courtyard by Marriott Yerevan as a Front Office Agent!

As the heartbeat of our hotel, the Front Office team plays a pivotal role in creating memorable experiences for our guests. If you have a passion for exceptional customer service, a friendly demeanour, and a keen eye for detail, we want to hear from you!

Job responsibilities

  • Greet and assist guests with a warm and friendly demeanour
  • Efficiently handle check-ins, check-outs, and reservations
  • Provide information about hotel facilities, services, and local attractions
  • Resolve guest concerns and inquiries promptly
  • Collaborate with other departments to ensure a seamless guest experience․

Required qualifications

  • Previous experience in a customer service role (hospitality experience is a plus)
  • Strong communication and interpersonal skills
  • Knowledge of English, Russian and Armenian is a must
  • Proactive attitude and ability to handle multiple tasks
  • Flexibility in working hours, including weekends and holidays.

Required candidate level: Not defined

Additional information

Аpply online via and follow entire application process.

Professional skills

Customer Service skills

Soft skills

Active listening




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Annual bonus
Medical insurance
Teambuilding and corporate events
Training program abroad
Complimentary tea, coffee and refreshments
Local and online training package
Day off
Health insurance benefits
Employee Discounts & Perks
Free meals

Contact details

Address: 5 Teryan St, Yerevan, Armenia