Members Success Specialist
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Deadline: 29 April 2024
Employment term: Contract
Category: Business/Management
Job type: Full time
Location: Yerevan
Job description:
You will facilitate communication among all members and will foster growth, engagement, and satisfaction among the member companies.
/en/members-success-specialist
Job responsibilities
Community Engagement:
- Act as the primary “bridge” between UATE and our member companies.
- Facilitate networking opportunities among members to encourage collaboration and knowledge-sharing
- Foster a sense of community and collaboration among our diverse member companies.
- Identify potential member companies and initiate outreach efforts.
- Ensure the implementation of membership benefit packages. Regularly communicate with existing members to understand their needs and concerns.
- Engage with community members to understand their needs and ensure their voices are heard within and beyond UATE
- Implement programs to enhance member satisfaction and loyalty
- Develop initiatives to address member feedback and improve overall satisfaction.
- Analyze market trends and industry developments to identify opportunities for membership expansion
- Regularly evaluate and update membership development strategies to adapt to changing market conditions and member needs.
Event Coordination:
- Organize and coordinate events such as Meetups, Strategy Discussions, thematic events, Members2Members events, and active participation during “DigiTec.”
- Work closely with the event organization team to organize all the needed activities
Communication and Advocacy:
- Collaborate with marketing and communications teams to create compelling messaging and materials
- Organize a smooth weekly newsletter campaign for members via MailChimp.
- Collect Feedback from members and stakeholders to identify opportunities for improvement
- Prepare regular reports and presentations for senior management, highlighting trends, accomplishments, and areas for improvement
Required qualifications
Requirements
- Bachelor’s degree in a relevant field (e.g. Management, Communication, etc.)
- Experience in community management, event/program coordination, or program management
- Strong communication and interpersonal skills
- Background knowledge of the technology sector and trends
- Excellent organizational and project management abilities
- Ability to work both independently and in a team
Required candidate level: Mid level
Additional information
The Union of Advanced Technology Enterprises (UATE) was established in 2000 as a business association that represents the collective interests of the high-tech industry. UATE unites 126 local and international companies operating in Armenia in the fields such as software, Internet Technologies, e-commerce, IT research and development, semiconductor technology, etc. UATE’s mission has always been broader than the narrow interests of its member companies and it serves the needs of the overall community. As such, UATE has works closely with the government of Armenia, private, international, and non-profit organizations to promote the development of the tech sector in Armenia by focusing on education, digitization of society, promotion of Armenian technology via its programs, initiatives such as Armath Engineering Labs, DigiTec, InnoIjevan, Armenian Technological Future (ATF).
Professional skills
Customer Service skills
Business communication
Scientific approach to problem solving
Soft skills
Leadership skills
Time management
Problem solving
Communication
Team player
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About Company
The Union of Advanced Technology Enterprises (UATE) was established in 2000 as a business association that represents the collective interests of the high tech industry. UATE unites 126 local and international companies operating in Armenia in the fields such as software, Internet Technologies, e-commerce, IT research and development, semiconductor technology, etc. UATE’s mission has always been broader than the narrow interests of its member companies and it serves the needs of the overall community. As such, UATE has works closely with the government of Armenia, private, international and non-profit organizations to promote the development of the tech sector in Armenia by focusing on education, digitization of society, promotion of Armenian technology via its programs, initiatives such as Armath Engineering Labs, DigiTec, InnoIjevan, Armenian Technological Future (ATF)․
MISSION
Position Armenia as one of the International High-Tech market leaders by supporting a favorable business environment, implementing lobbying and development projects, supporting High-Tech education and consolidating field players.
VISION
Armenia is among the top 20 countries of the International High-Tech Market.
MAIN STRATEGIC DIRECTIONS
• High-tech Education & Workforce Development
• Promote Armenian High-Tech Brand (Why Armenia)
• Private Sector & Government Cooperation
• Industry Lobbing
• Business and Entrepreneurship Development
• UATE Development
Contact details
Website http://uate.org
Phone: +37411548881
Address: Voskerichneri St., 1 Building, Yerevan, Armenia
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