Mid/Senior Application Engineer

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Deadline: 28 June 2024

Employment term: Permanent

Category: Software development

Job type: Full time

Location: Yerevan

Job description:

The Role:
As an Application Engineer, your primary responsibility will be to help customer engineering teams integrate and support Krisp SDK solutions on their platforms. You will bridge the gap between the customer engineering teams and Krisp’s research and engineering teams when troubleshooting issues, building custom solutions, and promptly responding to technical inquiries. You will be depended on to be a trustful contact and problem solver for the customers.

Job responsibilities

What you'll do:

  • Hands-on development using Web technologies to ship state-of-the-art Krisp SDK, which provides various Voice AI technologies, such as Noise Cancellation, STT, and Accent Localization
  • Collaborate with research and engineering teams to address customer inquiries, troubleshoot issues, actively integrate and support new features, and resolve technical challenges
  • Serve as the primary technical point of contact for customers who are integrating Krisp SDK into their applications and platforms
  • Collaborate with customers’ engineering teams to identify & understand their technical challenges, needs and wants, providing customized solutions where required
  • Respond timely and effectively to technical inquiries via email and Slack, and schedule online calls if necessary to help solve real customer problems
  • Create technical documentation, wikis, application notes, and FAQs when required.

Required qualifications

What we are looking for:

  • Solid software development experience with JavaScript building real products is a must, as you will often contribute to feature development and custom solution implementation
  • Verbal and written English proficiency is a must, as you will be frequently communicating with customers
  • Customer focus, a positive attitude, and the ability to ask questions to understand customer problems and situations better are essential for this job
  • Readiness to join an office-first work environment, as you will work with an extended team of Research and Engineering teammates who work from the office
  • Experience working with audio stream processing in desktop operating systems or browsers is a plus
  • Previous experience or knowledge of C++ is a plus.

Required candidate level: Mid level

Additional information

All interested candidates are encouraged to apply by sending their CVs and additional details to talent@krisp.ai.

We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages.

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills


Advanced English knowledge

Proficiency in Written English

Soft skills

Customer focus

Communication Skills

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Medical insurance
Teambuilding and corporate events
Flexible working schedule
Stock options
Local and online training package
"Baby born" package
Day off
Family medical insurance
Reward System
Knowledge sharing culture
Sport package
Staff referral program
Parental Leave
Corporate swags from Company Swag stores
Sports and intellectual games participation

Contact details

Website https://krisp.ai

Address: 4/1 Marshal Baghramyan Ave, Yerevan, Armenia

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