Customer Support Marketing Coordinator
Крайний срок: 28 Апрель 2024
Условия контракта: Постоянный
Категория: Маркетинг/Реклама
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
We are seeking a dynamic and experienced Customer Support Marketing Coordinator to join the team at Siemens EDA. The ideal candidate will play a crucial role in driving customer engagement and satisfaction through strategic marketing initiatives. The primary responsibilities of this role include managing webinar operations, curating content for email newsletters, reporting on marketing initiatives, and overseeing workflow across multiple projects.
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Обязанности
Webinar Operations:
- Produce and manage webinar operations, with a focus on the European time zone.
- Coordinate with internal stakeholders and external partners to ensure seamless execution of webinars.
- Monitor and optimize webinar performance to enhance audience engagement.
Content Curation and Email Newsletters:
- Source relevant content and insights to build engaging email newsletters targeted at Siemens customers.
- Collaborate with cross-functional teams to gain approval on newsletter content.
- Execute timely and effective distribution of newsletters to the target audience.
Reporting and Analytics:
- Track and analyze the performance of customer marketing initiatives.
- Prepare comprehensive reports providing insights into key metrics and areas for improvement.
- Contribute to the development of future marketing strategies based on data-driven insights.
Workflow Management:
- Manage the workflow across various customer marketing projects, ensuring deadlines are met.
- Collaborate with team members to prioritize tasks and optimize project efficiency.
Требования
- Bachelor’s Degree in Marketing, Communications, or a related field.
- 3-5 years of experience in a marketing communications role, with a focus on customer marketing.
- Experience with producing webinars in a corporate setting, using tools such as ON24, Zoom Webinar, GoToWebinar or equivalent.
- Experience with producing and launching professional email newsletters, using tools such as Salesforce Marketing Cloud, Eloqua, Braze or equivalent. Understanding of data compliance environment (eg. GDPR), as it relates to email marketing.
- Proficiency in English, with excellent written and verbal communication skills.
- Strong project management skills and the ability to multitask in a fast-paced environment.
- Flexibility with work hours to accommodate international collaboration.
Требуемый уровень кандидата: Средний уровень
Дополнительная информация
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Профессиональные навыки
Продвинутый уровень английского языка
Личные навыки
Навыки презентации
Способность работать в команде
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Контакты
Веб-сайт https://eda.sw.siemens.com/
Телефон: +37410390088
Адрес: Halabyan Street, Ереван, Армения
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