Front Desk Agent/Receptionist

По эл. почте

Крайний срок: 15 Июнь 2024

Условия контракта: Постоянный

Категория: Туризм/ Гостиничный бизнес

Тип вакансии: Полная ставка

Местонахождение: Ереван

Описание работы

Who we are

The Stellar Hotels chain is a family of quality hotels located in the centers of cities and resorts of the Krasnodar Territory and in the CIS countries.

Stellar Hotels includes the brands Stellar Collection, Sphera and Solar. In each of our hotels, guests will be able to appreciate the high level of service, flexible pricing and quality. The wide geography of hotels, convenient location and variety of hotel concepts are a guarantee that any guest can find accommodation that exceeds expectation.


The Hotel Front Desk Agent at The Stellar Hotels is the person who greets the Guests at the hotel. The key duties include but are not limited to registering guests, distributing room keys and verifying reservations. The Hotel Front Desk Agent is also tasked with helping Guests with any questions or complaints.


What we expect from you:

  • Welcome guests upon their arrival and assign rooms
  • Perform all the check-in and check-out tasks
  • Answer Telephone calls to the Guests’ satisfaction including providing information about payment methods
  • Process payments, verify Guests’ credit card data
  • Provide information about our hotel, available rooms, rates
  • Respond to Guests’ complaints in a timely and professional manner
  • Liaise with our housekeeping and Engineering staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Maintain updated records of bookings and payments


Our ideal candidate would have:

  • Higher education, preferably in Linguistics, Hotel Management or related field
  • Fluency in Armenian, Russian and English Languages
  • Experience with hotel reservations software is desirable
  • Guest service attitude
  • Stress-resistant
  • Excellent communication and organizational skills
  • Attention to details

Требуемый уровень кандидата: Джуниор

Дополнительная информация

What we offer

  • The possibility of career growth within the Hotel chain in Armenia and Russia and restraint services within the chain.
  • Competitive salary above market rates
  • A probation period with a gradual increase in workload and income, depending on individual performance and abilities.
  • Training and professional development activities
  •  Friendly atmosphere.
  • Special Offer for Hotel stays within the chain.
  • Complimentary Lunch, Tea & Coffee.

All the interested candidates are required to apply for this vacancy via by pushing "APPLY" button

Пожалуйста, непременно укажите, что вы узнали о данной вакансии на

Профессиональные навыки

Туризм въездной

Личные навыки

Навыки общения на разных языках

Специальные теги

Свежие выпускники

Отклик по эл. почте

Поделитесь этой вакансией в соцсетях.


Привилегии для сотрудников

Ежегодный пересмотр зарплаты
Тимбилдинг и корпоративные мероприятия
Бесплатный чай, кофе и напитки
Онлайн и местные тренинги
Бесплатная еда / Купоны
Оплачиваемые выходные
Культура деления знаниями
Регулярный пересмотр зарплаты
Сообщество и личное развитие
Скидки и льготы для сотрудников
Отпуск по уходу за ребенком
Подарки на праздники
Оплачиваемое дополнительное нерабочее время
Оплачиваемый отпуск по уходу за ребенком
Свадебный подарок/ подарок на свадьбу



Адрес: 10 Hyusisayin poghota, Ереван, Армения

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