CreedRoomz is looking for a new player to join our team.
CreedRoomz Live Casino is looking for motivated, well-organized and target-oriented persons with an analytical mindset and a high sense of responsibility to join a brand new team in the SoftConstruct Risk Management department. The role is to maintain the security of the CreedRoomz Live Casino environment and product integrity by identifying risk factors, as well as developing anti-fraud methods and features.
Responsibilities
- Evaluate product integrity daily
- Analyze data and examine anomalies, suspicious patterns and trends in users’ data
- Promptly determine the signs of fraudulent activities and report them to the relevant staff
- Apply all the necessary actions to the accounts in fraud-related situations that can potentially lead to the company ́s losses
- Evaluate and establish relevant policies and procedures to ensure a low-risk gaming environment
- Develop new methods, strategies and tools for the identification of fraudulent activities
- Develop new Monitor staff performance on duty and assess the equipment integrity status in regard to the risk regulations
- Perform a preliminary promo and tournament analysis and summarize the results of the events
- Prepare Risk Assessment reports of product performance and users’ activity from a Risk Management perspective and deliver them to the relevant departments
- Assist Customer Support, B2B service desk and Account Management departments with Live Casino-related queries to ensure good practice in customer profiling and risk scoring
- Create and enhance the department processes and the knowledge base
- Suggest improvements to the existing tools and processes to make the workflow more efficient
- Carry out any other additional tasks related to the department duties
Requirements
- Analytical and Mathematical mindset
- Basic knowledge of statistics
- Advanced knowledge of Microsoft Office
- Advanced English, both verbal and written
- High sense of responsibility
- Attentiveness to details
- Ability to work in monotonous conditions
- Acquaintance with game rules of Live Casino products
- Mathematical and statistical education will be considered an advantage
- Work experience with Power BI, R or Python will be considered an advantage
Available Shifts:
Night Shift: 23:00 –08:00