TUMO Center for Creative Technologies

Industry: Education

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Beneficiary Outreach Specialist

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Deadline: 22 May 2024

Employment term: Permanent

Category: Communications/Journalism/PR

Job type: Full time

Location: Yerevan

Job description:

TUMO Center for Creative Technologies is looking for a Beneficiary Outreach Specialist to “TUMO for Artsakh Teens” Project, aimed at meeting the needs of young people between the ages of 12 and 18 who have been forcibly displaced from Artsakh. The Beneficiary Outreach Specialist will be responsible for connecting with and supporting the Artsakh teens. This role plays a critical part in ensuring that our project is accessible and responsive to the needs of our beneficiaries.

Job responsibilities

Conduct outreach to beneficiaries through various communication channels, including phone calls, emails, and in-person meetings.
Build and maintain strong relationships with beneficiaries to better understand their needs and concerns.
Assess the needs and preferences of beneficiaries to tailor our project and services to meet their requirements.
Provide information, resources, and referrals to beneficiaries to help them access relevant support services.
Collaborate with partners to ensure that beneficiaries receive timely and appropriate assistance.
Assist beneficiaries in navigating paperwork, applications, and eligibility criteria for programs and services.
Keep detailed records of beneficiary interactions and progress toward goals.
Identify and report emerging needs or trends in beneficiary populations.
Organize and participate in community events and workshops to engage with beneficiaries.
Represent the organization in a professional and empathetic manner at all times.

Required qualifications

Bachelor's degree in a relevant field (e.g., social work, human services, psychology).
Previous experience in outreach, case management, social work or any related role.
Excellent communication and active listening skills.
Empathy and compassion for individuals facing various challenges.
Strong organizational and documentation abilities.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office and database management.

Required candidate level: Senior

Additional information

Interested candidates should submit a resume via our career portal by clicking here.

Please clearly mention that you have heard of this job opportunity on staff.am

Soft skills

Negotiation skills

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About Company

TUMO, an initiative of Simonian Educational Foundation, is a free of charge after-school learning program for teenagers at the intersection of technology and design. Thousands of students attend TUMO on a regular basis and participate in its innovative, self-paced program. Its educational framework is based on a proprietary platform that promotes learning through interactive game-like levels, exposing users to increasingly challenging activities. TUMO's educational methodology is based on a large set of self-instructional activities that each of the Center's students assembles into a personal learning plan in the areas of animation, game development, web development and filmmaking. To learn more about TUMO Center for Creative Technologies, please visit: www.tumo.org

TUMO BENEFITS

TUMO Center for Creative Technologies not only offers employees a stimulating environment to work and create; but also some very interesting benefits! Employees are encouraged to enjoy a better work-life balance through flexible working hours. Flexible working hours grants our employees more control over their daily work schedules! We at TUMO care for the wellbeing of our employees, thus offer a medical, vision and dental insurance package as well as various discounts at local fitness facilities and traveler’s insurance packages.We believe in recognizing accomplishments not only in the workplace but also in employee’s personal lives. Thus, TUMO encourages employees to celebrate their birthday by giving them an additional day off to take time off to celebrate their day. In an effort to assist employees who have repatriated to Armenia, TUMO offers new hires the initial work permit for working in the Republic of Armenia and overall repatriation counseling which includes but is not limited to, assistance in opening a bank account; applying for citizenship or residency and so on.

Join us at TUMO!

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Learn More

What is TUMO?

TUMO is a new kind of educational experience at the intersection of technology and design.

At TUMO, teens learn because they want to. They’re given the tools and knowhow they need to reach their maximum potential, and they chart their own learning path through hands-on activities, workshops and projects.

The TUMO learning program is made up of self-learning activities, workshops and project labs around 14 learning targets. Teens combine these into personal learning paths that adapt to their evolving preferences and rate of progress.

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Our Locations

TUMO has centers in Yerevan, Dilijan, Gyumri and Stepanakert and work is underway to open centers in Koghb and Masis. TUMO Boxes are already in operation in the towns of Berd, Gavar, Sevan, Vayk, Kapan and Martakert. Many more TUMO Boxes will open soon in various towns throughout Armenia and Artsakh. Outside of Armenia, there are centers in Paris, Beirut, Moscow, Tirana, Berlin and Lyon. Centers will soon open in several other cities around the world.

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