Call Centre Specialist
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Deadline: 12 June 2024
Employment term: Permanent
Category: Sales/service management
Job type: Full time
Location: Yerevan
Job description:
INGO ARMENIA ICJSC is looking for motivated, hard-working candidates for the position of Call Centre Specialist.
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Job responsibilities
- Registration of insurance accidents
- Direct necessary actions of client during insurance accidents
- Provide a direct connection to the client before experts arriving at the place of accident
- Provide the necessary information about company services
- Transfer calls to the appropriate specialist
- Implementation of outgoing calls as required, Study of public opinion, The implementation of telephone sales
- Replace night shift specialists during vacations.
Required qualifications
- Fast learning ability
- Calm and stable character
- Basic knowledge of computer programs
- Fluent in Armenian language, good in Russian and English languages
- Good manners
- Emotional competence
- Ability to handle stressful situations
Required candidate level: Junior
Additional information
Խնդրում ենք Ձեր ռեզյումեն ուղարկել նամակի Թեմա Subject տողում նշելով Զանգերի կենտրոնի հաճախորդների սպասարկման մասնագետ:
Professional skills
Professional telephone manners
Soft skills
Ability to work independently
Negotiation skills
Ability to work under pressure
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About Company
For more than 26 years "INGO ARMENIA" ICJSC occupies a special place in the Armenian insurance market and is one of the market leaders.
The company provides high-quality insurance services to both retail and corporate clients, protecting them from various risks.
🔷“INGO ARMENIA” CJSC is not limited to only providing insurance services, but rather the Company sees its unique role in the development of the society, being its active member, and organizing various events, contributing to the educational and economic development of Armenia.
🔷 You can get acquainted with our company history here: https://ingoarmenia.am/about-company/general-information/?lang=en
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Benefits
Contact details
Website http://www.ingoarmenia.am
Phone: +37410592121
Address: 51/53 Hanrapetutyan str., Yerevan, Armenia
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