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Job description:

About Zigzag: At Zigzag, we're not just a company; we're a revolution in the retail industry. Specializing in top-tier electronics and home appliances, we're committed to redefining the online shopping experience. Our e-commerce platform is not just a website; it's a gateway to innovation and customer satisfaction.

Job Overview: Are you ready to lead the charge in transforming the digital landscape of retail? As the Product Owner at Zigzag, you'll spearhead the development and evolution of our e-commerce platform. Collaborating with diverse teams, you'll shape our digital journey to meet customer needs and surpass business objectives.

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Job responsibilities

YOU SHOULD BE PASSIONATE FOR DOING

Product Strategy: Develop and communicate a clear vision and roadmap for the e-commerce platform in alignment with business goals and customer needs.

Requirement Gathering: Collaborate with stakeholders, including marketing, sales, customer service, and IT teams, to gather and prioritize requirements for new features and enhancements.

User Stories and Acceptance Criteria: Define detailed user stories, acceptance criteria, and success metrics to guide development efforts and ensure alignment with business objectives.

Prioritization: Prioritize features and user stories based on business value, customer impact, and technical feasibility, balancing short-term goals with long-term vision.

Feature Development: Work closely with development teams to ensure that features are developed according to specifications and delivered on time and within budget.

Performance Monitoring: Monitor key performance indicators (KPIs) related to e-commerce performance.

Continuous Improvement: Identify opportunities for process improvements, feature enhancements, and optimization based on customer feedback, market trends, and competitive analysis.

Cross-Functional Collaboration: Foster collaboration and communication across cross-functional teams, including development, design, marketing, and operations, to ensure alignment and successful delivery of e-commerce initiatives.

Required qualifications

TO BE THE IDEAL CANDIDATE, YOU NEED TO HAVE

• Proven track record of 3 years as a product owner or manager in e-commerce.
• Deep understanding and hands-on experience in e-commerce technologies and optimization.
• Analytical prowess and problem-solving finesse to drive data-informed decisions.
• Excellent communication skills in Armenian, Russian and English․
• Exceptional communication and stakeholder management skills.
• Agile knowledge of Scrum or Kanban methodologies.
• Passion for technology, innovation, and delivering exceptional customer experiences.

Required candidate level: Senior

Additional information