Arabic speaking Customer Support represantative
Крайний срок: 01 Июнь 2024
Условия контракта: Постоянный
Категория: Консалтинг
Тип вакансии: Полная ставка
Местонахождение: Ереван
Описание работы
B.I.G. is looking for a fluent Arabic- English speaking Customer Support specialist with excellent communication skills to join our Team. The successful candidate will be responsible for providing prompt and courteous assistance to our Arabic speaking customers via email and chat.
/ru/arabic-speaking-customer-support-represantative-2
Обязанности
Responsibilities:
- Responsible for handling all incoming web chats during the shift
- In charge of outbound email correspondence with players
- Accepting and dispatching documents in teams of KYC
- Retaining the Customers and reporting suspicious activities on the website
- Ability to work evening, night and morning shifts
- Stay up to date on company policies, products and promotions
Требования
Requirements:
- Excellent written Arabic communication skills
- Advanced knowledge of English
- Previous Customer Service experience is preferred
- Strong problem solving abilities and ability to work under pressure
- Proficient in using customer support software and Microsoft Office applications
Требуемый уровень кандидата: Старший
Дополнительная информация
Benefits:
- Competitive salary
- Medical insurance
- 1 remote work per month
- Opportunities for career growth and development
- Flexible working schedule
- Complimentary tea, coffee, sweets and refreshments
- Knowledge sharing culture
- No dress code
- Paid vacation and sick time
Личные навыки
Письменные навыки общения
Позитивное отношение
Управление временем
Решение проблем
Способность работать в команде
Чувство ответственности
Работа под давлением
Пунктуальность
Связь
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