Communications Technical Specialist
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Deadline: 03 May 2024
Employment term: Permanent
Category: Other IT
Job type: Full time
Location: Yerevan
Job description:
About us:
Ibooben development is a leading provider of technology and operational solutions for IT businesses. We provide our partners a comprehensive range of top-notch products and services. Ibooben development is ready to deliver its clients any technology solutions customized for their needs and objectives. We are a team of experienced and vibrant professionals, who make our partners’ business strong and successful.
About you:
Experienced in managing high-volume communication across diverse channels, optimizing delivery rates, and navigating international and gray communication channels.
/en/communications-technical-specialist
Job responsibilities
- Monitoring, evaluating, and supporting the % deliverability and delivery speed of system emails with high volume
- Monitoring, evaluating, and supporting the % delivery of SMS messages
- Setting up, monitoring, evaluating, and supporting the % deliverability of messages through messaging apps (WhatsApp, Telegram, etc.)
- Monitoring the market, initiating changes, and launching new communication channels with clients to optimize costs and increase % deliverability (client engagement)
- Collaborating with related departments to resolve technical issues and escalations
- Assigning development tasks necessary for the development and optimization of email, SMS, and messaging app campaigns
Required qualifications
- Has experience managing high volumes of communication across various channels
- Has experience interacting with internet service providers, spam filtering services, blacklist operators, and other delivery stakeholders to ensure maximum delivery rates
- Can analyze spam filter performance
- Has experience analyzing logs
- Familiar with IP address and domain reputations
- Can work with postmasters of email providers
- Experience working with SMS providers
- Experience launching campaigns through messaging apps
- Experience implementing campaigns through gray communication channels (may not be listed on resumes)
- Experience with communication channels in international markets
Required candidate level: Senior
Additional information
If you meet these requirements and are excited about the opportunity to work in a dynamic and fast-paced environment, send your CV to hr@ibooben.com, mention "Communications Technical Specialist" in the subject line.
Professional skills
Telecommunication
ISMS
Soft skills
Problem solving
Personal discipline
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Benefits
Contact details
Address: Charents Street, Yerevan, Armenia
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+374 43 901 900 
