Product Line Manager
Deadline: 21 June 2024
Employment term: Permanent
Category: Product/Project Management
Job type: Full time
Location: Yerevan
Job description:
The Sports Product Line Manager is responsible for the development of Sports, Esports, and Virtual sports products, increasing the shares of key product indicators in the overall indicators, contributing to the promotion of product sales both through the use of cross-selling tools and measures, and in terms of product saturation.
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Job responsibilities
- Participate in all phases of product development, from strategy planning to launch projects and final tactical execution
- Participate in the development of product KPIs, and propose ways to achieve them
- Participate in the development of product-specific marketing tools initiated by the responsible departments
- Sportsbook development trend research, news tracking
- Monitoring of products and logistics of well-known foreign operators
- Following up on providers developments and new solutions and proposals, /product road map/
- Stay informed about the latest product offerings in the market and proactively seek new suppliers of defined products
- Initiate new valuable providers' integration proposals and monitor integration progress and quality
- Adopt providers' best practices, and their successful operators and bring that expertise also technically with the responsible teams
- Monitoring the products and conditions of primary and secondary competitors
- Compare the same games of competitors, their capabilities and features with ours, highlight the differences
- To perform a study of the games of major international operators, compare with the same games that we offer: find out ordering, features, missing games
- Tracking customer feedback
- Reviewing the reports prepared by the market research department and taking into account the conclusions, initiating the implementation of new surveys
- Constant monitoring and comparison of game limits
- Creating a matrix of product strengths and weaknesses, creating an action plan based on the latter, formulating clear actions, and spreading information and awareness through marketing about the strengths
- Participation in the launch of new promotions by Marketing and CRM and communications with all relevant departments /Customer Support, QTC, Risk, Fraud, CRM, Legal, Billing as needed/
- Receiving regular reports from the analytics team, initiating new types of reports, creating a portfolio of performance evaluation reports
- Analysis of digital indicators of products
- Make pitches to marketing to introduce the product through digital channels
- Correct classification and arrangement of games, leagues, and events presented on the website, implementation and tracking of ongoing adjustments and rearrangements due to events, performance, and seasonality /on all platforms/
- Discussion and opening of technical tasks to improve products and website functionalities and to make new proposals /UX/
- In terms of new games, features, and solutions added to the products, review all new items, rules and forward them to the legal team with relevant comments and necessary clarifications and organize the approval process of the latter in the regulatory body and the addition to the reglament
- Constant monitoring of products and technical and digital indicators
- Task opening and follow up /Connection of new games, incidents, limit changes/
- Constant cooperation with Risk departments to understand the risks of products
- Constant collaboration with the Customer Service and Incident Management departments to understand ongoing issues, including those submitted by players, and track the progress of relevant open requests
- Organizing regular meetings with operations teams to discuss new proposals and update current processes
Required qualifications
- Experience as a Product Manager or similar role is very preferable
- BSc/BA in Management, Economics, or related field
- Experience in product lifecycle management
- Knowledge of English is a must
- Background in software development and program management is preferred
- Excellent communication skills
- Creative thinking skills
- Knowledge of sporting events and highlights
- Knowledge about popular sports types
- Problem-solving aptitude
- Organizational and leadership abilities
Required candidate level: Mid level
Additional information
Аpply online via staff.am and follow entire application process.
Professional skills
Business management
Product management
Knowledge of Russian and English languages
Sports
Soft skills
Negotiation skills
Time management
Problem solving
Detail-oriented
Creative thinking
Analytical skills
Team player
Communication skills in different languages
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About Company
Who We Are
We are Digitain and we call ourselves Digitainers. Our company provides software solutions to the online, mobile and web-based verticals.
We are part of a creative environment, where the brightest minds flourish together and create solutions that are optimal for businesses and friendly for users.
How We Got Here
Starting as a B2C business many years ago, our company re-established in 2015. Since then we have built ourselves to be one of the industry’s favorite software providers. Today we have more than 2500 employees and over 200 partners across the globe.
Happy Employees, Happy Customers
Our success lies upon our talents who create an incredible team spirit day after day. We are committed to chasing innovation with passion to provide extremely easy and satisfying software solutions for our customers. We put a lot of emphasis on teamwork, technological flexibility, and dedication to our customers.
Working in a professional but at the same time enjoyable and cozy atmosphere every day, we are determined to push our employees to grow personally and professionally by providing various professional training, some occurring abroad, and organizational development activities.
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Benefits
Contact details
Website http://www.digitain.com