Spanish support Manager

Deadline: 19 June 2019

Employment term: Permanent

Category: Sales/service management

Job type: Full time

Location: Yerevan

Job description:

IFCMARKETS.CORP. is seeking for Spanish support Manager.

Whether you are a University leaver looking to start a career in Customer Service or if you are an experienced individual looking for your next move this role is for you!

Job responsibilities

  • Manage all types of correspondence including inbound / outbound calls, email, live chat and web customer service queries. The team is there to maximize and generate new ideas and opportunities through interaction with our customers via all digital channels.
  • Perform translation by adapting the texts to the technical, cultural and linguistic requirements of the target audience /from English into Spanish/;
  • Promote company products and services to the clients;
  • Identify opportunities for improvements and make recommendations.

Required qualifications

  • Higher education in linguistics, philology, economics, business administration/management or relevant field;
  • Excellent communication and writing skills in Spanish;
  • Ability to multi-task and produce results within deadlines;
  • Ability to work with FLEXIBLE SHIFTS;
  • High sense of working responsibility and self-management;
  • Team working readiness and motivation to work productively on daily basis and excel in your work.

Required candidate level: Senior

Additional information

You can apply online via or follow the below application procedure.

If you thrive on delivering excellent Customer Service and are able to communicate with people at all levels, then you are kindly requested to submit Resumes or send by e-mail: [email protected]

Please indicate "Spanish support Manager" in the subject line of the e-mail.

Please clearly mention that you have heard of this job opportunity on

Professional skills

Sales/service experience

Conflict management

Customer Service skills



Soft skills

Written communication skills

Time management

Problem solving 

Customer/service oriented

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Contact details


Phone: (010) 529-950

Address: , 18 Arshakunyats Avenue, Yerevan , Armenia

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