Customer Support Specialist, Spanish/French Speaker (all gneders)
Վերջնաժամկետ՝ 09 Մայիս 2024
Աշխատանքի պայմաններ՝ Մշտական
Կատեգորիա՝ Վաճառքի/սպասարկման կազմակերպում
Աշխատանքի տեսակը՝ Ամբողջ դրույք
Գտնվելու վայրը՝ Երևան
Աշխատանքի նկարագրություն՝
Are you open, and communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist, Spanish/French Speaker (all genders) for the EMEA market and satisfy our customers by delivering an outstanding customer experience.
/am/customer-support-specialist-spanishfrench-speaker-all-gneders-2
Աշխատանքային պարտականություններ
- Support our existing customers based in EMEA and other English-speaking countries with their technical and accounting issues over the phone, via email, and via live chat
- Provide support to our customers by answering inquiries via our ticket system
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their IT challenges
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our existing and potential customers
Անհրաժեշտ հմտություններ
- At least 1 year of work experience in a related field (customer service/ sales, etc.)
- Native (or near-native, C1 minimum) level of English is mandatory.
- Knowledge of Spanish or French, both spoken and written is mandatory
- Strong communication skills and passion for working with people
- Excellent problem-solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably, and correctly
- Good presentation skills, with a high level of attention to detail
- Ability to work independently while collaborating with remote teams in a fast-paced environment
- Good technical skills, proficiency in Internet-related applications, good experience with Windows, Mac, and Linux operating systems
- Experience with ticketing systems such as Jira, and Freshdesk is an advantage
- Determination, enthusiasm, and willingness to learn
Պահանջվող թեկնածուի մակարդակը: Միջին մակարդակ
Լրացուցիչ տեղեկություն
- The work location is our office in Yerevan, Armenia
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Public transport-friendly office
- E-car charger at our parking
- Monthly breakfast
- Open door policy, no dress code rules, frequent all-hands
- Hybrid work time with up to 50% home office
- We celebrate diversity as one of our core values, and join and drive one of the c-a-r-e initiatives together with us!
Մասնագիտական հմտություններ
Անգլերեն
Իսպաներեն
Ֆրանսերեն
Անձնական հմտություններ
Դրական վերաբերմունք
Թիմում աշխատելու ունակություն
Պարտաճանաչություն
Հաղոորդակցման հմտություններ
Տարածեք այս հայտարարությունը սոց․ մեդիայի միջոցով։
Learn more about the development of TeamViewer since its foundation in 2005 in the following video:
Our Vision
We empower people to help people through secure, easy-to-use technology that connects…
Anyone. Anything. Anywhere. Anytime.
Our Mission
We are passionate about connecting people and devices, friends and family, and businesses of any size.
With our relentless focus on secure and reliable remote access and support, monitoring, and collaboration solutions, we will continuously remove technological and geographical barriers.
Our Beliefs
Customer First
We believe in customer first. We want to be the easiest company to work with, from first contact to long-lasting mutual partnership.
Passion
We believe in passion. We exceed expectations in our daily life, at work, and with our products.
Trust
We believe in trust. We practice honest, forthright communication in every interaction to increase confidence and trust in our organization.
Simplicity
We believe in simplicity. We believe that maintaining an easy-to-use solution while exponentially increasing functionality is key to connecting people, places, and things.
Security
We believe in security. We invest in industry-leading technology to ensure security without overly complicating our solutions.
Diversity
We believe in diversity. We build an inclusive global environment that emphasizes the sharing of ideas and experiences for the organization’s greater benefit.
Դիտել ավելին
Դիտել հակիրճ
TeamViewer Sponsorship
TeamViewer Meets TeamSport
When groundbreaking innovation meets team spirit, everything becomes possible
On March 19th, 2021 we announced the global expansion of our sport sponsorship by becoming Principal Shirt Partner of one of the most popular and successful football teams: Manchester United. We took that engagement one step further and can proudly say that started with the E-Prix in Monaco on May 8th and the Grand Prix de Monaco following two weeks later, on 23rd May, 2021, we became the official partner of Mercedes-AMG PETRONAS F1 Team and Mercedes-EQ Formula E Team.
We are connecting the world’s most iconic shirt and the world’s fastest racing car in one sponsorship portfolio driven by shared values: connecting people around the world and bringing fans closer to the team they love and drive premium technology to create the highest standards for best performances.
Both engagements are far-reaching branding and technology partnerships and will significantly expand our brand positioning. We will strive to become a true love brand for every sport fan out there and innovate as the premium technology partner for two major sports teams. This will strengthen our brand positioning among consumers and enterprise customers globally and help us to market our comprehensive and constantly growing solution portfolio to the widest array of customer segments globally.
Դիտել ավելին
Դիտել հակիրճ
Արտոնությունների փաթեթ
Կոնտակտներ
Վեբ կայք https://jobs.teamviewer.com/en/
Հեռախոսահամար` +37411612100
Հասցե՝ Ալեք Մանուկյան 9, Երևան, Հայաստանի Հանրապետություն
Մենք օգտագործում ենք «cookies»։ 
+374 43 901 900 
