Partner Success Specialist

Deadline: 20 May 2021

Employment term: Permanent

Category: Other IT

Job type: Full time

Location: Yerevan

Job description:

The employee is responsible for managing a portfolio of assigned customers.

 

Job responsibilities

 

  • Building strong and effective relationships with clients through ongoing communication
  • Follow up on questions, documentation, and other steps through the sales process
  • Maintaining updates with the market conditions and planning approaches using this information 
  • Be the contact person for B2B clients in all matters related to daily business operations
  • Clearly communicate client request to internal teams
  • Maintain a well structured and organized task board for all client requests
  • Provide clients with trainings and necessary information on how to use our internal tools
  • Daily, weekly, monthly, and ad-hoc reporting for all stakeholders on every partnership

Required qualifications

  • University degree
  • Experience of working in a high profile customer service environment is a plus
  • Strong relationship building skills 
  • Excellent communication and interpersonal skills.
  • Great organization, planning and prioritization skills, with strong attention to detail
  • Strong command of written and spoken English
  • Strong command of written and spoken French is a big plus
  • Full Computer literacy 

 

Required candidate level: Mid level

Additional information

Candidates who meet the requirements are welcome to send their CVs to [email protected] mentioning the position "Partner Success Specialist" in the subject line of the email. 

Please clearly mention that you have heard of this job opportunity on staff.am

Professional skills

Business relationship building

Advanced English knowledge

French

Soft skills

Negotiation skills

Organizational skills

Communication

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Contact details

Address: 67/3 Hanrapetutyan street , Yerevan, Armenia

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