FO Supervisor
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Deadline: 07 June 2024
Employment term: Permanent
Category: Tourism/Hospitality/HoReCa
Job type: Full time
Location: Yerevan
Job description:
Courtyard By Marriott Yerevan is looking for an enthusiastic Front Office Supervisor to be a part of our dynamic team and thrive with us. If you're passionate about hospitality, love creating memorable guest experiences, and want to grow your career in a supportive environment, then this opportunity is tailor-made for you. Let's succeed together and make every guest's stay exceptional!
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Job responsibilities
- Oversee daily front office operations, including check-ins, check-outs, and guest inquiries.
- Train and supervise front desk staff to deliver exceptional customer service.
- Resolve guest issues promptly and efficiently to ensure a positive experience.
- Collaborate with other departments to enhance overall guest satisfaction.
Required qualifications
- Previous experience in hospitality or customer service.
- Strong leadership and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in hotel management software (Opera)
- Excellent knowledge of English and Good knowledge of Russian
Required candidate level: Mid level
Additional information
Аpply online via staff.am and follow entire application process.
Professional skills
Staff management
Soft skills
Leadership skills
Problem solving
Customer/service oriented
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About Company
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Benefits
Contact details
Address: 5 Teryan St, Yerevan, Armenia
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+374 43 901 900 
